Daikin SmartSource Plus Water Source Heat Pump | WSMH/WSNH ½–5 Ton R-32 Horizontal

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Daikin SmartSource Plus Water Source is a ceiling-suspended heat pump available in ½–5 ton sizes, with single stage and two stage options, R-32 refrigerant, and optional hot gas reheat. 4Most Energy provides professional sizing, installation, commissioning, repair, and service.

Daikin SmartSource® Plus – Supplied & Professionally Installed by 4Most Energy

The Daikin SmartSource Plus is a horizontal water source heat pump designed for installations where the equipment is suspended above a ceiling or concealed behind an access panel. It is commonly used in offices, retail units, condominium-style buildings, and other spaces served by a building water loop.

The Plus series is available with either a single-stage WSMH compressor or two-stage WSNH compressor. WSMH models cover ½–5 tons, while WSNH models cover 2–5 tons. The system uses R-32 A2L low-GWP refrigerant and can be configured with optional hot gas reheat dehumidification on sizes 015–060.

Installation requires more than simply replacing the equipment. 4Most Energy evaluates the existing water loop, entering water temperatures, water flow, ductwork, electrical service, ceiling access, condensate drainage, and available equipment configuration before ordering the replacement.

Water connections require appropriate isolation and filtration components, while the condensate system must be properly trapped and drained. Electrical work must match the selected model's voltage and phase requirements. Where the equipment is concealed above a ceiling, safe access and equipment support are also required.

Correct sizing is based on the served zone's load, occupancy, glazing and exposure, ductwork airflow capability, and water-loop conditions. A replacement should not automatically be matched to the nameplate of an older unit because previous equipment may have been oversized.

For spaces experiencing persistent humidity problems, the optional hot gas reheat configuration should be evaluated during sizing.

Daikin SmartSource PDF

Model Comparison Specifications

SpecificationWSMHWSNH
CompressorSingle-stageTwo-stage
Capacity Range½–5 ton / 7,000–60,000 Btuh2–5 ton / 24,000–60,000 Btuh
Available Sizes007–060024–060
RefrigerantR-32 A2LR-32 A2L
Fan MotorPSC standard; ECM optional on 015–060PSC standard; ECM optional on 015–060
Approx. Weight104–306 lb212–306 lb

Warranty

Daikin Applied backs every SmartSource Plus unit with a standard 12-month parts warranty from start-up (or 18 months from ship date, whichever occurs first). Extended coverage — up to 4 years on the compressor, refrigerant circuit, or complete unit, with optional first-year or 5-year labor allowances — is available at the time of purchase. 4Most Energy handles warranty registration and the required Check, Test & Start documentation on your behalf.

PLUS HORIZONTAL Specifications

ModelDepthWidthHeightEERCOP
WSMH00719.00"40.00"11.50"16.15.6
WSMH00919.00"40.00"11.50"13.54.7
WSMH01219.00"40.00"11.50"14.54.6
WSMH01519.00"43.00"17.30"17.85.9
WSMH01919.00"43.00"17.30"17.05.2
WSMH02421.50"49.00"19.00"17.55.6
WSMH03021.50"49.00"19.00"17.65.7
WSMH03624.00"54.00"19.00"17.25.4
WSMH04224.00"54.00"19.00"17.05.4
WSMH04824.00"65.00"21.00"16.25.2
WSMH06024.00"65.00"21.00"15.34.8

Why Install the Daikin SmartSource Plus with 4Most Energy?

HVAC Expertise

Experienced with water source heat pump replacement, service, sizing, and commissioning.

Technical System Sizing

We evaluate load, airflow, water flow, electrical service, and operating conditions before equipment selection.

 

Certified Installation Practices

Installation includes equipment connection, water-loop work, electrical hookup, condensate drainage, and commissioning.

Premium Installation Materials

Replacement installations can include new hanger hardware, vibration isolation, braided stainless hoses, valves, strainers, and duct connections as required.

Transparent Assessment

We identify whether your existing equipment should be repaired or replaced before proceeding with the recommended solution.

After-Sales Support

4Most Energy provides ongoing service and maintenance for water source heat pump systems.

Parts & Service Support

Existing water source heat pumps from Daikin and other manufacturers can be serviced and repaired.

  • R-32 low-GWP refrigerant with a listed GWP of 675 compared with 2,088 for R-410A.
  • Optional hot gas reheat dehumidification on sizes 015–060 for improved humidity control without excessive space overcooling.
  • Single-stage WSMH or two-stage WSNH compressor configurations depending on application requirements.
  • ECM constant-CFM fan motor option on sizes 015–060.
  • MicroTech® unit controller with LED annunciator sight glass and optional BACnet® communication.
  • Convertible discharge configuration with field rotation of the fan assembly for straight or end discharge.
  • Waterside economizer option for free cooling when water-loop temperatures permit.
  • Six designer cabinet finishes in addition to standard galvanized construction.
  • Copper inner-tube heat exchanger standard, with cupronickel available as an option.
  • Multiple filtration configurations, including 1" disposable, 2" MERV 8, and 4" MERV 13.
ParameterSpecification
RefrigerantR-32 (A2L, low-GWP)
Heat ExchangerCopper inner tube standard; cupronickel optional
DehumidificationSimplified dehumidification standard; hot gas reheat optional on 015–060
Minimum Water Flow1.5 GPM/ton
Nominal Water Flow3.0 GPM/ton
Maximum Water Flow4.0 GPM/ton
Standard Entering Water Temperature – Cooling55°F–120°F
Standard Entering Water Temperature – Heating55°F–90°F
Extended Entering Water Temperature – Cooling30°F–120°F
Extended Entering Water Temperature – Heating25°F–90°F
ControllerMicroTech®
BACnetOptional
Filtration1" disposable, 2" MERV 8, or 4" MERV 13
CabinetGalvanized standard; six designer finishes available
CertificationsAHRI Certified (ISO 13256-1); ETL/Intertek Listed
ElectricalModel-dependent; see voltage options below

Sizing Guide

SmartSource Plus units are sized by nominal cooling capacity (sizes 007 through 060, corresponding to ½ through 5 tons). Correct sizing depends on the served zone's square footage, glazing/exposure, occupancy, and the existing ductwork's airflow capacity — not simply matching the nameplate of the unit being removed, since older Carrier, Keeprite, Lennox, and McQuay units were sometimes oversized by the standards of their era. If the space has a history of humidity complaints (common in retail fitting rooms, below-grade units, or spaces with high outside-air infiltration), the hot gas reheat option should be evaluated during sizing.

4Most Energy performs a load calculation and ductwork/water flow verification as part of every quote to confirm the correct size and configuration before ordering.

1. Request Installation Quote Provide the existing equipment model and photos of the unit, ceiling access, and nameplate where available.

2. System Sizing Consultation We evaluate the existing equipment, served space, water loop, ductwork, electrical service, and humidity requirements.

3. Equipment Recommendation We confirm the appropriate WSMH or WSNH model, capacity, voltage, configuration, and available options.

4. Installation Scheduling Once the equipment and installation scope are confirmed, the replacement is scheduled.

5. Removal of Existing Equipment The existing unit is isolated, disconnected, and removed. Refrigerant recovery is completed where applicable.

6. Installation & System Connection The new unit is mounted and connected to the water loop, ductwork, condensate system, and electrical service.

7. Safety Testing Electrical connections, water flow, condensate drainage, refrigerant circuit operation, and system controls are checked.

8. Final Commissioning The system is commissioned and operating conditions are verified before completion.

Standard warranty: 12 months parts from start-up or 18 months from ship date, whichever occurs first. Extended warranty options (1-year or 4-year, on compressor only, refrigerant circuit, or complete unit, with optional labor allowances) are available at purchase — 4Most Energy will review the right level of coverage for your building's usage profile.

Ongoing maintenance is minimal: motors are permanently lubricated and require no oiling. Filters should be checked every 60 days initially and adjusted to your building's actual lint/dust load thereafter; the condensate drain pan should be inspected and flushed annually; and strainers on the water loop connection should be inspected regularly.

Units with the hot gas reheat option should have the reheat coil and humidistat checked during annual service.

4Most Energy offers scheduled maintenance plans that cover filter changes, condensate pan cleaning, refrigerant circuit checks, and annual performance logging.

Service Area
Greater Toronto Area (GTA) and surrounding regions

 Toronto, Markham, Richmond Hill, Vaughan, Aurora, Newmarket, Scarborough, Brampton, and Mississauga.

Extended Service Area: Stouffville, Oshawa, Barrie, Orangeville, Hamilton, St. Catharines, Guelph, Kitchener.

Frequently Asked Questions

Look for a removable ceiling tile or small access panel with no visible equipment in the room — just a grille or duct register. If a technician has ever opened that panel to change a filter, that's this unit. It's the standard equipment type in office buildings, retail spaces, and condominium-style commercial buildings, and it's also common behind the ceiling in individual condo suites. Send us a photo if you're not sure.

In most cases, yes — the horizontal ceiling-suspended footprint, duct collar locations, and water connections are compatible with standard retrofit practice, though 4Most Energy always verifies exact dimensions and cabinet hand/discharge configuration before ordering.

Yes. We service and repair existing water source heat pumps of any brand, not only Daikin. If your unit is fixable and doesn't need full replacement, we'll tell you that upfront rather than push a new install.

Yes, for a replacement or new install — the unit sits above the ceiling, so we open a tile or cut a drywall access panel, bring in a lift to safely support the equipment, and close, patch, and paint the opening to match your ceiling before we leave. Repairs on an existing unit sometimes only need the existing access panel opened, with no patching required.

It's worth the upgrade for spaces with persistent humidity complaints, high latent loads (retail with heavy foot traffic, spaces with significant outside air), or where overcooling during dehumidification cycles has been an issue with the previous unit.

The WSNH's two-stage compressor better matches part-load conditions, reducing cycling and improving comfort and efficiency versus the single-stage WSMH, at a modest cost premium.

Yes — the Plus tier offers six designer color finishes in addition to standard galvanized, useful where the unit's cabinet face is visible in a finished space.

Most single-unit horizontal WSHP replacements in occupied condo or office space, including ceiling patch and paint, are completed in a single day, minimizing disruption to the tenant.

Horizontal Heat Pump

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I had a great experience with 4Most Energy. They provided all the i formation I needed and clearly explained the different options available which made it easy to make an informed decision. Their pricing was reasonable and competitive, and I really appreciate their responsiveness and flexibility in accommodating my needs. The installation team was professional, efficient, and did a great job.Overall, the entire process was smooth and stress-free. I am very happy with the service and would highly recommend them for anyone looking for reliable HVAC services.
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We had a great experience with Rey and his team during our new Rinnai boiler installation. The technicians did an amazing job and worked efficiently. The technician Sam was knowledgeable, professional, and respectful throughout the installation. He took the time to answer all my questions and made sure everything was properly checked before finishing the job. They arrived on time and completed the boiler installation on schedule. We are very happy with the service and would definitely recommend them to anyone looking for reliable and professional HVAC service. Thanks.
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Excellent service and very reasonable pricing for a new AC installation. The team arrived right on time, provided a smooth and professional installation, and there were absolutely no hidden costs. Communication was transparent, proactive, and consistent throughout the entire process. Highly recommend them to anyone looking for reliable and honest HVAC service.
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I was very pleased with the competitive pricing I got specifically from 4most energy. I contacted many companies to get their best quote. Sometimes there are even daughter or sister companies that will give you better quotes than the parent companies. It's best to check around for the identical product with installation from many companies. I was also pleased with the installers. They did have to cut away some insulation to install the Rinnai RX199 on the outside wall the house. Not sure if they should have tried replacing that insulation afterwards, but won't complain about the job they did because I think I got the best price on the market after getting quotes from about a dozen companies.
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Joseph Spitale
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We recently had a Navien Combi boiler installed by 4Most Energy and had a great experience from start to finish. Rey was our sales representative and Sam was our technician, and both were excellent to work with. They arrived on time, the installation was fast and efficient, and everyone was friendly and professional throughout the process. Sam did a great job with the installation, and everything is working perfectly. We’re also very happy with the Navien Combi boiler itself. Overall, we couldn’t be happier with the service, the installation, and the product. We would definitely recommend 4Most Energy.
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38 days ago
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Rey, Ben and Amad thank you very much for the amazing work on my hot water tank purchase and installation. You a have a loyal customer fir life. I will make sure my family and friends use your service. Zoran.
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Marvin Harrison
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I contacted 4Most Energy to replace my 14 year old AC unit. Their intake process was smooth. They provided a reasonable quote the same day. The installation of the new AC unit was scheduled and the service provided by Farzad and his associate was completed within a reasonable time. They did a great job on the installation, hauled away the old equipment, and left the job site (both indoors and outdoors) in good condition. I would not hesitate to recommend 4Most Energy for your heating and cooling needs.
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Scheduling was quick and easy. The team showed up on time, were quick and efficient and did an overall good job!
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Great job Rey, Sam and team! My tankless water heater was broken for two months and after getting the run around from Enercare and Reliance, I decided on purchasing a Navien from 4Most Energy and they did a great job explaining the process and installing it the next day. Thank you for the top notch service!
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Maryam Badakhshi
48 days ago
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Hamid installed a new heater for us. We had a great experience. He and the team were professional and the work was done in a day. We really appreciate their promptness. We’d definitely recommend Hamid.
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Great job by Hamid. Thanks
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Adrian Cann
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Great service, great price, great technicians, big job but the work was executed with perfection!!!
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Charles Hawkes
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Arrived promptly, installed new water heater in a professional manner, checked the installation for any gas or water leaks, cleaned up the work site. Very satisfied with the service and pricing. Strongly recommend 4MostEnergy.