Carrier 38MURAQ Performance™ 19 Crossover Heat Pump

SKU: 37MUHA

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Discover the Carrier 38MURAQ ductless crossover heat pump, designed for compact spaces with high SEER2 efficiency. Perfect for Canadian homes seeking quiet, reliable, and ENERGY STAR® certified heating and cooling solutions.

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Services in the Greater Toronto Area and Southern Ontario

Carrier 38MURAQ Performance™ 19 Crossover Heat Pump

The 38MURAQ Crossover Heat Pump is a compact, high-efficiency solution designed for residential homes and light multi-unit applications. It delivers reliable year-round comfort with advanced inverter technology, quiet operation, and environmentally improved refrigerant.

Ideal for homeowners seeking energy savings, cold-climate performance, and flexible installation options.

What is a heat pump and How does it work?

Warranty:
Carrier offers a Consumer Choice Warranty on the 37MUHA heat pump. When registered after installation, you can choose:
10‑year limited parts warranty
OR
5‑year limited parts + 3‑year limited labor warranty (dealer participation required).

Carrier 38MURAQ Performance Warranty PDF

FeatureSpecifications & Benefits
Cooling EfficiencyUp to 19 SEER2
Heating EfficiencyUp to 10.8 HSPF2
Compressor TypeVariable-Speed Inverter
Operating Range-30°C to 50°C
RefrigerantR-454B (Puron Advance™)
Sound LevelAs low as 59 dB
ENERGY STAR®Yes
ApplicationResidential & Light Multi-Unit

Inverter Technology PDF

High Energy Efficiency

  • Up to 19 SEER2

  • Up to 10.8 HSPF2

  • ENERGY STAR® certified

  • Designed to reduce annual heating and cooling costs

Variable-Speed Inverter Technology

  • Precise temperature control

  • Improved comfort consistency

  • Reduced energy consumption

  • Enhanced humidity management

Cold Climate Performance

  • Operates in temperatures as low as -30°C (-22°F)

  • Heating and cooling operation up to 50°C (122°F)

Quiet Operation

  • Sound levels as low as approximately 59 dB

  • Suitable for residential neighborhoods and tight lot installations

Compact & Flexible Installation

  • Slim outdoor footprint

  • Can be installed as close as 4 inches from the wall

  • Ideal for homes with limited exterior space

Environmentally Improved Refrigerant

  • Uses Puron Advance™ (R-454B)

  • Significantly lower Global Warming Potential compared to previous refrigerants

    • Detached homes

    • Townhomes

    • Multi-unit residential buildings

    • Retrofit projects replacing older AC or heat pump systems

Crossover Solutions PDF

Benefits for Homeowners

    • Lower monthly utility bills

    • Improved indoor comfort year-round

    • Reliable heating in Canadian winters

    • Environmentally responsible performance

    • Quiet and unobtrusive outdoor operation

Service Area
Greater Toronto Area (GTA) and surrounding regions

 Toronto, Markham, Richmond Hill, Vaughan, Aurora, Newmarket, Scarborough, Brampton, and Mississauga.

Extended Service Area: Stouffville, Oshawa, Barrie, Orangeville, Hamilton, St. Catharines, Guelph, Kitchener.

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